Free of charge for members, and available for just over a year now, Quest Cover offers access to a complete package of resource and support materials crucial for every business.


The Black Country Chamber of Commerce announced the new partnership with integrated resource consultants, Quest Cover in April 2020, helping to provide Chamber members with vital support and expertise.

Free of charge for members, Quest Cover offers access to a complete package of resource and support materials crucial for every business in today’s challenging environment.

Quest Cover provides HR, LEGAL, TAX, HEALTH & SAFETY SUPPORT and gives Chamber members access to an extensive document library with almost 800 downloadable documents that can be used in their business.

Members will have access to a range of essential support services and savings including:

  • CHAMBER HR: focused on HR and employment law support

  • CHAMBER LEGAL: commercial legal support and levels of cover

  • CHAMBER TAX: expert support to answer your questions and resolve issues

  • CHAMBER HEALTH AND SAFETY: support to help you operate safely and remain compliant

Quest are the exclusive British Chambers of Commerce recommended provider to the UK network and currently partner with 51 Chambers supporting over 42,000 members. 

The value of services used by members in 2019 was a staggering £1,900,235.

Visit the WEBSITE to access these services.

If you require any support or would like to know more, please contact our Membership Team via

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The Black Country Business Festival is now taking applications from businesses to host events in the 2021 Festival. 


It is the fourth year of this annual two-week event which will this year run from 4th to 15th October. 


Event organisers can now submit applications, choosing how they want to run their events. It is hoped that in-person events will resume by October, however, having successfully run as a mainly online business festival in 2020, the digital route is also perfectly viable and may still be preferred by many. 


Even at the height of the pandemic last year, there were 96 registered events and nearly 900 businesses involved in the business festival, which was a fantastic achievement.  


The 2021 Business Festival will see some changes. New themes have been established, representing the key areas within the Black Country that have either thrived or been impacted over the recent months, or can offer support and assistance to businesses to help them bounce back.  


These themes are: 

  • Inclusive Growth - to include events such as leadership, selection and recruitment, diversity, HR, sustainability in the workplace, training, mental health, education etc. 

  • Innovation – covering manufacturing, vehicles, strategies, dealing with the impact of COVID 19, collaborations etc. 

  • Business Growth – exploring such elements as support, training, education, legal, finance, bounding back after Brexit, marketing and advertising. 

  • ‘This is the Black Country’ – events that place the region at the forefront including, for example, created and made by local businesses, tourism, arts, culture, leisure etc. 

  • Regeneration – where development and growth are key, covering retail, office space, transport, construction, zero-carbon economy events etc. 


As well as fitting into themes, events must fulfil certain criteria to be able to take part. Each event application will be assessed and scored on how well it meets the conditions set.  


It is hoped that assessing the applications will ensure that all events are of the highest quality, so they benefit the businesses in the Black Country, as well as meeting the overarching objectives that the Business Festival was originally set up to achieve. 


Information on the criteria, application process and themes are available on the BCBF website along with the application form at 


The team at the BCBF are available to work with event organisers to guide them on the themes and the application process, to make it as easy as possible.

The final deadline to submit event applications is Friday 13th August 2021. 

For more information, visit the Business Festival website on or contact Gemma West on 01902 912304 or


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